1. The service
GreatlyBoard turns product information you supply into catalogs: printable PDFs, a web catalog at a public link and a QR code, plus paid updates. You can do this yourself (upload your data, confirm your products, choose and customise a design, then export), or ask us to do it for you through the managed service. We do not provide inventory, ordering, checkout or ERP services.
2. Guests and accounts
You can start without an account; a guest project is kept in your browser for 30 days. To export, publish or keep a project, you sign in with a one-time email link or with Google. Keep access to your email account secure: anyone who can sign in as you can see your projects and downloads. Free uploads, previews and Studio drafts are subject to fair-use limits.
3. Your materials and your data
- You confirm that you own, or have permission to use, every file, image, logo, product name and specification you send us, and that we may process them to produce your catalog.
- You are responsible for the accuracy of your product data: codes, names, prices, specifications, certifications and compatibility information. We reproduce what you supply and approve; we do not invent, research or verify technical information.
- Do not upload confidential, personal or legally restricted material, or anything unlawful or infringing.
- You keep all rights in your materials. You grant us a licence to use them only to provide the service to you.
- Where AI assistance is enabled, its suggestions (for example a column mapping or a missing translation) are shown as unconfirmed and are used only if you confirm them. Confirmed content is your responsibility like the rest of your data.
4. Exports
An export is a digital product generated after payment from the product data and design you confirmed: a final PDF without watermark for each design included in your package, and, for the Catalog Package and Multi-Design Bundle, a hosted web catalog and QR code. The full price, including any size or complex-extraction supplement, is shown before checkout. Changing your products or designs after payment needs a new export or a paid update. Repeat downloads of a purchased revision are included for 365 days.
5. Managed service quotes and scope
For the managed service, before you pay you receive a preview and a quote. The quote fixes the price, the product count, what is included and excluded, the correction round, the delivery window and the hosting end date. It is valid for 14 days. Anything outside that scope, including more products, design changes or further corrections, needs a new quote that you accept.
6. Approval and corrections
Uncertain values, image matches and translations are only published after you or we confirm them. Each managed-service catalog includes one correction round for input mistakes or minor wording and layout fixes within the chosen template. Updates include the changes you approved in the change list and nothing else.
7. Payment
Prices are one-time fees in US dollars, charged through Stripe Checkout. There is no subscription. Update packs and hosting never renew automatically. Exports and production start only once Stripe confirms the payment to us. Refunds follow our refund policy.
8. Hosting, public links and takedown
A hosted web catalog is hosted for 12 months from first publication, and the expiry date is shown in your account. Your PDFs remain yours whether or not hosting continues. After the hosting term, the web link keeps working for a 30-day grace period, then shows a notice with your contact details instead of products. Your PDF files remain yours. Renewal is optional and never automatic. The web catalog is public: anyone with the link or QR code can view it. We may take down a catalog that infringes someone else's rights, breaks the law or these terms, after notifying you where possible. You can ask us to take your catalog down at any time.
9. Delivery times
Exports are usually generated shortly after payment confirmation, but we do not guarantee a fixed time. Managed-service delivery windows in your quote are estimates in business days, counted from payment and complete information.
10. No warranty of technical accuracy
Catalogs are sales material, not certified technical documentation. We take care to reproduce your confirmed data accurately and check every catalog automatically before it is made available, but we do not warrant the technical accuracy, compliance or fitness for purpose of any product information, which remains your responsibility.
11. Liability
To the extent the law allows, our total liability for any order is limited to the amount you paid for that order, and we are not liable for indirect losses such as lost sales or profits. Nothing in these terms limits liability that cannot be limited by law.
12. Privacy
How we handle your data and how long we keep files is described in our privacy and data retention policy.
13. Changes and contact
We may update these terms; the version that applies to a purchase is the one in force when you paid or accepted its quote. Questions: support@greatlyboard.com.